I’m new to LHSS or the WRDSB. Do I get a Chromebook? When?
YES! Grade 9 students will receive their new Chromebook from their homeroom (period A) teacher if they attend on Sept. 6th.
If they attend for the first time after Sept 6th they will come to the office to get their Chromebook.
Newly registered WRDSB students (9-12) who do not have a WRDSB device already will be contacted once their Chromebook is ready (this may occur next week or within the first few weeks of September, depending on device availablity and demand). If newly registered students have access to another device they can use those devices until they receive thier new one from the WRDSB.
I’m a grade 9 Remote Learning Student. When do I get my Chromebook?
Grade 9 remote learning students can pick up their Chromebook from the LHSS main office between 8:30 and 2:00 pm on Friday Sept. 1st or during regular office hours from Sept 6th onward. Parents of remote learning students must complete the following Device Agreement (Remote Learning) and provide a copy to the LHSS office upon receiving their device. Paper copies are available for signature at the time of pickup if needed.  Also Remote Learning Students/Parents/Guardians must complete this attestation in person and procvide evidnce of recent residency (a phone bill, utility bill etc.)  .
Do I have to complete any paper work or know about the rules of using the Chromebook and WRDSB technology systems?
YES! All new grade 9 students and all new to the WRDSB students must have their parents/guardians complete the 1:1 Chromebook Agreement and AUP Form  before (or upon) receiving their Chromebook. Parents/Guardians are asked to please complete the above form now in anticipation of receiving your device. If you are coming from another WRDSB school keep your chromebook and only fill out the form if you haven’t done it at your previous WRDSB Secondary School/program.

What do I do if my Chromebook is having trouble?

If your battery is not working well (ie., you can’t login, etc.) please visit wrdsb tech@home to figure out if you can solve the problem yourself at home. If that doesn’t work and your issue is that your dog chewed your charging chord, your screen is broken, your Chromebook is lost or any other similar issue, please complete this LHSS Student Chromebook Issues Ticket and we’ll be in touch as soon as we are able to process your request, usually within 2-5 business days depending upon availability of Chromebook stock.

How do I take care of my device to prevent issues?

We anticipate it will take a long time to get to all the issues that happen with Chromebooks and supply may be a problem this year.

For a long Chromebook life…

-Do Charge your Chromebook every night and bring it to school every day.

-Do protect the device with a hard Chromebook cover/sleeve. If its at the bottom of your back and you throw your bag down it is likely to break.

-Do protect the charging port, its bends and breaks if you are charging it and something puts pressure on the port.

-Do personalize it with “school appropriate” themed stickers so you can identify it from a distance.

-Don’t drop it,

-Don’t charge phones and other devices using the USB port. It will damage the battery.

-Don’t step on it,

-Dont sleep on it,

-Don’t loan it to anyone…it is for your use only,

-Don’t remove the stickers with your name on the back.

 

More info about accounts and setting up your chromebook…

For Sept 6th and beyond: LHSS Chromebook Setup Instructions (for when you actually have your Chromebook)!!!

Welcome to LHSS. Now that you have a Chromebook, you need some guidance on how to access your Chromebook profile to set yourself up for success. If you do not yet have your login and password, you will need to connect with your school and teacher to get set up. This will be discussed on our first days at school. 

Setting up your Chromebook Profile

After receiving your temporary password from your teacher, you will need to change your temporary password before setting up your profile on your new Chromebook. Follow the instructions below to change your password and then set up your Chromebook profile.

  1. On the Chromebook, select Browse as Guest. Despite being prompted to sign into your Chromebook using your profile, use the guest login.
  2. Open the Chrome browser and go to the WRDSB MyPassword dashboard at https://mypassword.wrdsb.ca/
  3. Select Change Password
  4. Enter your user name and temporary password
  • User Name

The first four letters of your last name, first initial, last four numbers of student #  (i.e. smita1234)

  • Temporary Password

You will need to enter the temporary password your teacher or school has given you. In times of high volume, mypassword will take a few minutes to fully update. Please be patient.

Tips for Creating a Strong Password

When deciding on your new password, consider using the passphrase method:

  1. Select 3 or more unrelated words. Each should be between 4 and 8 characters in length.
  2. Change the word case on at least one of the words.
  3. Use a special character or number as a separator between each of your words; or pad the password with a number or special character at the start or at the end. Use a simple-to-remember pattern.

This password will remain the same unless you decide to change it. Follow the same process above if, in future, you feel a need to change your password.

  1. Close your browser and exit out of guest mode (click bottom right corner)
  2. Follow the prompts to add yourself as a user to your Chromebook using your WRDSB email address and newly-created password. 

Be advised that it may take a few minutes for your new password to be recognized. 

 

If you still cannot login using your account , continue to use “Browse as Guest” and contact your teacher.  WRDSB has created a support website for chromebooks. It can be accessed by visiting: https://tech.wrdsb.ca/chromebooks/

**DO NOT SHARE YOUR PASSWORD**

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